PRIVACY POLICY


Who are we:

Our website address is: https://munchvilleltd.wixsite.com/munchville

At Munchville Ltd, we are committed to protecting your privacy. This privacy policy details how we collect, use, and safeguard your personal information when you interact with our website and utilise our takeaway services.

What information do we collect?

We may collect personal information that you voluntarily provide to us when you place an order, contact us, or request our services. This can include your name, your delivery address, your email address, and your phone number. We may also collect information about your vehicle, including its make, model, and license plate number. When you visit our website, we may automatically gather certain data about your device and how you use our site. This can include your IP address, browser type and version, pages visited on our website, and the time and date of your visit. We utilise cookies and similar technologies to enhance your browsing experience and collect this information.

Cookies and Similar Technologies:

To ensure transparency and provide you with control over your online experience, we want to inform you about the cookies and similar technologies used on our website and how we manage them. We employ a consent management tool, "Lightweight Cookie Notice," to handle cookies and related consents. This tool processes personal data on our behalf, such as IP addresses and unique cookie identifiers, to record your preferences. The legal basis for processing this data aligns with Art. 6 (1) lit. c and Art. 6 (1) lit. f of the GDPR. Our legitimate interest lies in effectively managing website cookies and obtaining user consent. Providing personal data for cookie management is not a contractual requirement, nor is it necessary for entering into a contract. You are not obligated to provide this data. However, without it, we may not be able to manage your consent preferences accurately. Should you have any questions or concerns regarding our use of cookies and similar technologies, please do not hesitate to contact us using the details provided in this policy.

Analytics:

We may use analytics services, such as Google Analytics, to gather standard internet log information and track visitor behaviour patterns. This helps us understand how visitors interact with our site, including the browsers they use, the pages they access, and how they navigate to and from our website. This information is processed in an anonymised form, ensuring that individual identities are not revealed. We do not attempt to, nor do we permit Google to, identify the individuals who visit our website. You can review the Google Analytics Privacy Policy for more details.

How do we use your information?

Your personal information is used to process and fulfil your takeaway orders, respond to your inquiries and provide customer support, communicate with you regarding your orders, our services, special offers, and upcoming events, and to improve our website and services based on user interactions. We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering our services (e.g., payment processors, delivery partners). We will only share information as necessary for these third parties to perform their functions. We may also disclose your information if required by law, such as in response to a court order, subpoena, or other legal process.

Data Security:

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. We utilise industry-standard encryption technologies to secure your data during transmission over the internet. However, please be aware that no method of electronic transmission or storage is entirely foolproof. While we strive for the highest level of security, we cannot offer an absolute guarantee against all potential breaches.

Your Rights:

You have the right to access, correct, or delete your personal information that we hold. You may also have the right to object to or restrict our processing of your personal information. To exercise any of these rights, please contact us using the details provided below.

Updates to this Policy:

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or best practices. Any significant changes will be communicated to you via email or by posting a notice on our website.

Contact Us:

If you have any questions, concerns, or requests regarding this privacy policy or the way we handle your personal information, please contact us at:

Munchville Ltd,
97 Tamworth Road,
Long Eaton,
Nottingham,
NG10 1BG.

Email Address: munchvilleltd@gmail.com.

Telephone Number: 01158968554.

Registered Company Number: 16608487.